Wednesday, November 20, 2013

Healthcare.gov - All the Pieces Are Not Completed Yet



Henry Chao, Deputy Chief Information Officer for CMS, testified yesterday that the CMS team is still building some of the website’s back-end systems.  These systems don’t affect what consumers see when they shop for plans but are necessary to carry out the financial and payment processes involving insurers.  My question is why wouldn’t we have a complete system in place prior to launching?  I can only imagine the kind of issues that will arise from assembly the back-end system with the user-facing system that is already plagued by bugs.  I just cannot foresee how this will be a good outcome.  If anything, this is will certainly delay the premier of a fully operational government exchange.  

Speaking of those bugs, CMS spokeswoman Julie Bataille said the CMS has now completed two-thirds of the “high-priority bugs” that the administration's tech team has identified that pertain directly to the so-called 834 notices that are necessary to transmit enrollment information to insurers.  Well, I guess one-third is better than nothing.  

It seems as if we are not gonna meet that January 1st deadline for a smooth running machine.  But, as I said in my research paper, I still have faith in the government to fix this issue. 

http://www.modernhealthcare.com/article/20131119/NEWS/311199958/cms-calls-healthcare-gov-fixes-attainable-though-some-parts-arent

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