Dimensions of Diversity
Diversity is defined as the condition of having or being composed of differing elements. Furthermore, it can be viewed as an instance of being composed of different elements of qualities (dictionary.com, 2011). Diversity can be found in all facets of life, especially within the work environment. In both public & private sectors, diversity can indeed increase productivity and efficiency. In order for organizations to get the most benefit from diversity, they must first understand the dimensions of diversity. There are 4 layers of diversity (or circles) based on Gardenswartz and Rowe (Gardenswartz and Rowe, 2009). Let’s discuss them in more detail.
The inner circle is labeled as personality. According to Gardenswartz and Rowe, this covers all aspects of a person that may be classified as “personal style.” From a public administrative standpoint, this could be seen through an employee’s charismatic characteristics. This can also include a person’s innovation and drive for success. The second circle is known as the internal dimension. Also known as core dimensions may not be easily changed by an individual. Examples include gender, age, or nationality. While this should not have much bearing in public administration, this could inadvertently potentially affect ones feelings about co-workers or bosses. Imagine how someone 40 years old must feel when reporting to a 25 year old.
The third circle is called external dimensions. This dimension commonly includes educational background, appearance, or work experiences. Looking at this from a public administrative view, this can be noticed in one’s managerial style or skill set. Finally, the fourth circle is known as organizational dimensions. They can be defined by corporate or institutional affiliation. General examples of this dimension include the duration of employment, type of employment, or field of study. This can be noticed in public administration when identifying the specialization of tasks or subject matter experts.
When properly utilized, diversity in public and private organizations can lead to more innovation and creativity. This, of course, to lead to an increase in satisfied citizens (public) or increase profit streams (private). It must, however, be managed effectively in order to yield the most benefits.
REFERENCES:
dictionary.com. (2011). Diversity . Retrieved from http://www.merriam-webster.com/dictionary/diversity
Gardenswartz and Rowe, . (2009). Diversity:dimensions. Retrieved from http://www.univie.ac.at/diversity/dimensions.html
